contidata
We are pioneers,
market leaders and visionaries.
With our expertise, we are at your side - from the selection of the appropriate smart card technology to the implementation of your completely individual solution for mass catering.
Advice & Consulting
Advice and consulting at the highest level
We have more than 30 years of experience in implementing cashless payment systems in mass catering. We pass on the know-how we have built up during this time to our customers - in the form of advice and consulting from chip card technology to the finished solution.
When implementing your requirements, we are happy to involve all the decision-makers involved in the planning process and support them with our many years of expertise.
Whether architect, specialist planner, facility management, caterer, works council, IT, human resources and accounting - each specialist department often has system-relevant requirements and individual information needs. With maximum transparency, sufficient time and communication at eye level, we coordinate processes, milestones and deadlines together with your team and incorporate them into the project plan.
All this distinguishes contidata as a competent, innovative and reliable premium manufacturer and should give you a safe feeling when choosing for the right technology partner.
Service & Support
We are here for you
Short response times, a fast, competent service and a qualified support team - that is our philosophy and our promise to you.
Our service and support team consists exclusively of certified technicians and IT specialists who offer you the best possible assistance and maximum support.
Fault reports are recorded in our ticketing system and reliably resolved within the agreed response and recovery times - if possible by remote maintenance.
Service hotline
+49 (0) 231 / 566 00 - 50
support@contidata.com
Mon-Fri 07:00 - 16:00
Service points
For those fault reports where remote maintenance is not possible for security reasons, or where there is a technical defect, service technicians are available at the Hamburg, Berlin, Hanover, Dortmund, Cologne, Frankfurt, Stuttgart and Munich branches.
Our nationwide service centers guarantee fast technical assistance and cost-optimized service interventions. You can reach the contidata service center under the above hotline number or by e-mail.
Remote maintenance access
To set up remote maintenance access, you can download Teamviewer here.
Our service technician can dial into your computer for maintenance purposes after starting the application.
Project Management
One team for all project phases
Every installation is different, every project has its special features, and every customer has their own individual wishes and requirements. That's why we provide you with a team of IT specialists with a high level of industry expertise to support you in all project phases up to the realization of your communal catering and beyond.
Whether in the creation of the specifications and the project plan, definition of the interfaces for access, HR, ERP, coordination with specialized companies and IT up to the installation, training and the "go-live" in project monitoring - enjoy the best possible support thanks to contidata.
Training & Go-Live
contidata training center at the head office Dortmund
No other industry is as fast-moving and innovative as that of information technology. As a result, product life cycles are becoming ever shorter, and the time intervals for required "updates" and "upgrades" ever shorter.
In contrast to many other manufacturers, all relevant software andhardware developmentsare carried outin-house by specialists. This makes us both independent and flexible and guarantees that our customers always receive the most innovative solution for their requirements - all from a single source. All these innovations want to be communicated and constantly trained.
Our contidata training center serves for specific customer trainings as preparation for the "go-live operation" as well as for trainings of our sales, technical and support staff from the offices in Hamburg, Berlin, Hannover, Dortmund, Cologne, Frankfurt, Stuttgart and Munich.